DELIVERY AND RETURNS
We know you want to receive your goodies ASAP! We will always do our best to dispatch products within 24 hours of your order. Please allow up to 7 days for them to arrive. During busy periods it may take longer.
Deliveries to the UK will be made via Royal Mail. We don’t deliver abroad just yet but if you really want to get some Nordic goodies delivered outside the UK, please contact us and we can figure it out!
Royal Mail 1st Class, signed £4.60 - delivery in 1-2 days, orders over £100 free
Royal Mail 2nd Class, signed £3.90 - delivery in 3-5 days, orders over £50 free
We will offer you a refund on unopened items returned to us within 28 days of receipt provided they are in their original re-saleable condition. Simply contact us through our contact form and let us know your order number and the reason for returning. We will then assist you further with the return process. Once items are returned we will issue a refund (excluding delivery fees) within 14 working days of receipt. Your statutory rights are not affected.
For reasons of hygiene we are unable to offer refunds or replacements on any opened or used goods unless they are faulty.